> For the complete documentation index, see [llms.txt](https://mozarkdocs.gitbook.io/appx_documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mozarkdocs.gitbook.io/appx_documentation/agent-workspace-documentation/faq-and-troubleshooting.md).

# FAQ and troubleshooting

## FAQ and troubleshooting

<details>

<summary>Planner Agent found 0 test cases</summary>

This usually means the current project does not contain matching test cases, or the request is too broad.

Try a clearer feature or journey name such as `Login`, `UPI payments`, or `Payment checkout flow`.

If the result still looks wrong, confirm that you are in the correct project.

</details>

<details>

<summary>Cleaner Agent found no groups</summary>

This usually means there are too few test cases in scope, or the selected journey does not contain enough similar cases to compare.

Try scanning a broader area or the full repository.

If you are using **Semantic** mode, lower the similarity threshold and run the scan again.

</details>

<details>

<summary>A duplicate I expected was not flagged</summary>

In **Semantic** mode, the threshold may be too high for that match.

Lower the threshold if the test cases are similar but worded differently.

Use **Exact** mode only when you expect a word-for-word match.

</details>

<details>

<summary>I cannot find a saved session</summary>

Session history is specific to the current agent and your signed-in user.

Confirm that you are checking the right agent and working in the same account.

</details>

<details>

<summary>The agent asked for more detail</summary>

Use a clear feature, journey, or scope instead of a short reply.

For example, enter `Checkout`, `Password reset`, or `scan all` instead of `yes` or `ok`.

</details>

<details>

<summary>I switched agents and my previous results are gone</summary>

Each agent keeps its own conversation context.

If you switch agents, run a new search or restate the task in that drawer.

</details>

<details>

<summary>I see an access or authorization error</summary>

Your sign-in session may have expired, or your account may no longer have access to the selected project.

Sign in again, then confirm that the correct project is selected.

</details>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://mozarkdocs.gitbook.io/appx_documentation/agent-workspace-documentation/faq-and-troubleshooting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.