> For the complete documentation index, see [llms.txt](https://mozarkdocs.gitbook.io/appx_documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mozarkdocs.gitbook.io/appx_documentation/test-context-manager-documentation/integrations.md).

# Integrations

## Integrations

Test Manager connects with external systems to keep testing workflows in sync.

Integrations support traceability across test cases, requirements, bugs, and external work items.

### Supported integration patterns

Current workflows include:

* linking external work items to test cases, requirements, and bugs
* synchronizing bugs with JIRA
* receiving inbound updates from JIRA through webhooks

### JIRA integration

JIRA integration keeps bug data aligned between Test Manager and JIRA.

When configured:

* bugs created in Test Manager create matching JIRA issues
* updates in Test Manager update the linked JIRA issue
* inbound JIRA webhooks can push updates back to Test Manager

Open [JIRA synchronization](/appx_documentation/test-context-manager-documentation/bug-tracking/creating-a-bug/jira-synchronization.md) for the sync workflow.

### Linked work items

Linked work items connect product artifacts across systems.

You can use them to:

* connect requirements to related external issues
* connect test cases to planning or delivery work
* connect bugs to the broader implementation context

This linkage improves reporting and end-to-end traceability.

### Before you configure integrations

Confirm these items first:

* the target project and issue mappings are defined
* the required access and permissions are available
* webhook configuration is ready if you need inbound sync

### Where integrations show up in Test Manager

Integration data appears in key workflows:

* [Bug lifecycle](/appx_documentation/test-context-manager-documentation/bug-tracking/creating-a-bug/bug-lifecycle.md)
* [Traceability](/appx_documentation/test-context-manager-documentation/requirements/creating-a-requirement/traceability.md)
* [Traceability report](/appx_documentation/test-context-manager-documentation/reports-and-analytics/generating-a-report/traceability-report.md)

### Best practices

* keep project mappings stable
* sync bugs from execution workflows where context is richest
* use linked work items consistently across requirements and defects


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